Step 1: Tell me how you work
We talk through your business, the calls you get and what you want done with each one.
never miss a call again.
You are up a ladder, under a sink or with a customer. Sterling Business Solutions answers your calls and handles your admin, from Slough.
every call, routed.
Each call is caught and routed through to one calm, professional voice, instead of ringing out to voicemail.
answered in your name.
A real person greets your customers in your business name, takes a proper message and passes it straight on to you.
admin handled. invoices chased.
Emails sorted, paperwork done and unpaid invoices followed up, so the evening is yours again.
based in slough. serving the uk.
Call answering, reception, message relay, email, admin and invoice chasing for tradespeople and small businesses across Berkshire, the Thames Valley and the UK.
Sterling Business Solutions is one person in Slough looking after the calls, messages and paperwork that pull you off the tools. You get on with the work you are good at. I make sure nobody is left waiting and nothing slips through.
Six jobs off your plate.
Pick one line or patch them all through. Each service works on its own, so you only hand over what you need.
Remote call answering
Calls to your business are answered in your business name, so a customer hears a person, not a voicemail beep.
Virtual receptionist
A friendly first point of contact who can greet callers, answer the basics and point them the right way.
Message relay
Every message is written up clearly and passed to you by text or email, so nothing waits in a voicemail box.
Email management
Your inbox sorted, enquiries flagged and routine replies handled, so the important emails reach you first.
Admin and paperwork
The forms, records and small jobs that pile up at the end of a long day, taken off your desk.
Invoicing and invoice chasing
Invoices raised and sent, and polite, persistent follow ups on the ones that have not been paid.
Three steps to a quieter phone.
Step 2: Hand over the line
Send calls, emails or paperwork my way when you want cover, from a busy week to every day.
Step 3: Get back to the job
You get clear messages and a tidy inbox, and your customers get a prompt, polite answer.
Based in Slough. Answering for the whole UK.
Everything I do is remote, so it does not matter where your van is parked. Businesses close to home in Berkshire and the Thames Valley come first, and I work with owners anywhere in England, Scotland, Wales and Northern Ireland.
- Slough
- Berkshire
- The Thames Valley
- The whole UK
Tell me what you need covered.
Send a few lines about your business and the calls or paperwork you want off your hands. I will reply by email.
Prefer email? suldan.abdi@sterlingbusinesssoultions.co.uk